Privacy Policy

Last Updated: November 18, 2025

1. Introduction

Galamine ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our AI and Quantum Computing solutions, IT consultancy services, product development, website and CRM solutions, and testing services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or use our services
• Contact us through our website or support channels
• Subscribe to our newsletter or marketing communications
• Request information about our services
• Participate in surveys, contests, or promotions

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Company name and job title
• Payment and billing information
• Account credentials and preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you access or use our services, we may automatically collect certain information, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Usage patterns and preferences
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as business partners, service providers, and publicly available databases, which we may combine with information we collect from you.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our services, including AI solutions, Quantum Computing services, IT consultancy, and product development
• Communication: To respond to your inquiries, send you service-related notices, and provide customer support
• Marketing: To send you promotional communications, newsletters, and updates about our services (with your consent where required)
• Analytics: To analyze usage patterns, improve our services, and develop new features
• Security: To detect, prevent, and address technical issues, fraud, and security threats
• Legal Compliance: To comply with legal obligations, enforce our terms, and protect our rights and interests
• Business Operations: To manage our business operations, process payments, and maintain records

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf, such as hosting, payment processing, analytics, and customer support
• Business Partners: With trusted business partners who assist us in operating our services, subject to confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority, or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, where your information may be transferred as part of that transaction
• With Your Consent: When you have given us explicit consent to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response and breach notification procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

The retention period may vary depending on the type of information and the purpose for which it was collected.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to access and receive a copy of your personal information
• Correction: The right to correct inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information
• Portability: The right to receive your data in a structured, commonly used format
• Objection: The right to object to processing of your personal information
• Restriction: The right to request restriction of processing
• Withdraw Consent: The right to withdraw consent where processing is based on consent
• Opt-Out: The right to opt-out of marketing communications

To exercise these rights, please contact us through our contact page. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activities. Cookies are small data files stored on your device that help us improve your experience, analyze usage patterns, and provide personalized content.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.

We use the following types of cookies:

• Essential Cookies: Required for the service to function properly
• Analytics Cookies: Help us understand how visitors interact with our services
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

We take appropriate safeguards to ensure that your information receives an adequate level of protection in accordance with this Privacy Policy and applicable data protection laws, including the use of standard contractual clauses approved by relevant authorities.

10. Children's Privacy

Our services are not intended for individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. Compliance with Data Protection Laws

We are committed to complying with applicable data protection laws, including but not limited to:

• General Data Protection Regulation (GDPR) - EU/UK
• California Consumer Privacy Act (CCPA/CPRA) - USA
• Personal Information Protection and Electronic Documents Act (PIPEDA) - Canada
• Other applicable regional and national data protection laws

For more information about our compliance standards, please visit our Compliance page.

12. Third-Party Links

Our services may contain links to third-party websites or services that are not owned or controlled by Galamine. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our contact page.

For data protection inquiries, you may also contact our Data Protection Officer (if applicable) through the same contact channels.